Refund policy

Hi there!

We are a fan focused business that utilizes a made-to-order business model so that we can get you as many unique pieces of merch that you fans tell us you want from your favorite celebs. This means we don’t hold any inventory and we actually work with production partners to produce our inventory for you as needed.

So, as you fans place orders with us, we place orders with our suppliers to produce your merch for you. We do this to keep costs down, quality high, and make sure that you fans get a wide variety of merch that serves you the best.

With that said, we want to offer a quality guarantee for you. You can expect to receive an item you ordered from us quickly, without any defects. If your item arrives damaged or with a print defect, we’ll offer you a replacement or a refund and let you keep the item!

Because we produce your merch on demand with our production partners, we reserve the right to deny a refund or exchange for other reasons. This store was created so that you fans can get the wide array of merch that you aren’t able to get anywhere else, and thank you for understanding the business model.

As always, you are the best ever.

Your James Maslow Team